Standard Studio
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Aparthotel · Hanoi · Ha Noi Municipality
Istay Hotel Apartment 5
A quiet apartment stay in Hanoi's Nam Tu Liem district, praised for its attentive staff, clean rooms, and easy access to a local farmers market.
- Kitchenette with microwave and utensils
- Near a local farmers market
- Friendly and helpful staff
8.2
Great
16 reviews
Booking.com 8.2 · 16 reviews
About
Istay Hotel Apartment 5
Istay Hotel Apartment 5 is a 4-star property in Hanoi's Nam Tu Liem district, about 3.9 km from Ngoc Khanh Lake. It offers a range of self-catering apartments and rooms, each with a kitchenette area, air conditioning, and a flat-screen TV. Guests appreciate the practical amenities, including a microwave, cookware, and dining utensils, making it easy to prepare meals on your own schedule.
The hotel provides 24-hour reception, housekeeping, and laundry services, along with a paid airport shuttle for convenience. Free Wi-Fi is available throughout. The property also features a sun terrace and garden area, ideal for relaxing after a day of exploring. Note that pets are not allowed, and the property is entirely non-smoking.
- Non-smoking rooms
- Wi-Fi
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
In brief
What works, what to weigh
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Strengths
3 reasons to book- High service and staff ratings — Guests consistently highlight the kindness and helpfulness of the staff, reflected in the strong service category score of 9.1 and staff score of 9.0.
- Self-catering convenience — Each unit includes a microwave, cookware, and dining utensils, allowing guests to prepare simple meals. A local farmers market nearby supplies fresh ingredients.
- Easy access and location — Guests note the hotel is easy to reach without navigating narrow streets, and the farmers market and transport options are within walking distance.
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Worth weighing
3 to weigh- No pets allowed — The hotel does not permit pets in any of its rooms or apartments.
- Check-in window starts mid-afternoon — Check-in is only available from 13:30, which may be inconvenient for early arrivals. Early check-in is not mentioned in the input.
- Rooms may feel compact — The Standard Studio and Deluxe Double Room are single-room units, which might lack the space of a full apartment for longer stays.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Apartment
- 1 King-size bed
- Shower
- Heating
- Air conditioning
One-Bedroom Apartment
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Deluxe Double Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Room Amenities
- Air conditioning
- Heating
- Sitting area
- Flat-screen TV
- Electric kettle
- Ironing facilities
- Free toiletries
Kitchen & Dining
- Cookware/ Kitchen utensils
- Dining table
- Microwave (in-room, per reviews)
Hotel Services
- 24-hour reception
- 24-hour security
- Luggage storage
- Locker room
- Room service
- Housekeeping
- Laundry
- Car hire
- Grocery shopping service
- Paid airport shuttle
Outdoor & Leisure
- Terrace
- Sun terrace
- Garden area
- Garden furniture
- Leisure/ TV room
General
- Non-smoking rooms
- Wi-Fi
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 16 reviews
Booking.com · 8.2 · 16 reviews
8.2Verified guest“The apartment had everything I needed – microwave, cutlery, and a clean bathroom. Being close to a farmers market was great for buying fresh food to cook. The staff were incredibly kind and made the stay feel calm and refreshing.”
8.2Verified guest“Clean rooms, helpful staff, and a convenient location near the farmers market.”
8.2Verified guest“I had a great stay. The location was easy to find, without the hassle of narrow streets. The nearby farmers market provided fresh ingredients for cooking in the in-room microwave. The room was spacious, clean, and had a well-kept bathroom.”
8.2Verified guest“Every detail was taken care of – spotless room, attentive and hospitable staff, and a convenient location with easy access to transport and a bustling farmers market within walking distance. The hotel facilities were ample, including a microwave, dishes, and utensils. Breakfast was simple but fresh – perfect fuel for a day of exploring.”
8.2Verified guest“We had a wonderful Easter break here. The room’s facilities made it easy to cook meals with the microwave and utensils provided. The location was perfect, close to a great farmers market and easy to access. The staff were incredibly friendly and always ready to help.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Nam Tu Liem: The hotel sits in the Nam Tu Liem district, about 3.9 km from Ngoc Khanh Lake. The area offers a local farmers market within walking distance, ideal for picking up fresh produce, and public transport options are close by for exploring central Hanoi.
No 45, Lane 4, Dong Me, Me Tri, Nam Tu Liem, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 13:30-23:59
- Check-out
- By 06:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 56 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 13:30 to 23:59, and check-out is from 06:00 to 12:00.
Are pets allowed at the hotel?
No, pets are not allowed at Istay Hotel Apartment 5.
Is there an airport shuttle service?
Yes, the hotel offers a paid airport shuttle service for guests.
Do the rooms have kitchen facilities?
Yes, the apartments and studios come with a microwave, cookware, and dining utensils, making it easy to prepare your own meals.
Is there a farmers market nearby?
Yes, a local farmers market is within walking distance, as mentioned by multiple guests.
The bottom line
For travellers who value a home-like setup with a kitchenette and friendly service, Istay Hotel Apartment 5 delivers a solid stay in Hanoi. While not luxurious, its attentive staff and practical amenities make it a reliable choice for self-catering visitors.
8.2Based on 16 guest reviews and an 8.2 rating
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